Network & Computer Operations
Operations
Assessments
We can assist in evolving a reliable, sustainable Operations Program by:
Defining approaches for improving security and operational maturity.
Identifying and resolving operational inefficiencies or resource utilization issues.
Defining security-based procedures to identify and measure metrics for QA/QC evaluation of new and evolving applications.
Creating and/or refining documentation to support frameworks like ISO 2700x, NIST 800-53, or NERC CIP.
Securing Service Delivery
The separation between the line-of-business, technology policymaking functions, and the applications development organizations often allows deviations from desired architectural guidelines, and operability and maintainability standards. The pressures for improved time-to-market can allow errors, omissions, and security flaws to be introduced into otherwise solid systems.
The dynamics of any business requires that processes– both human and machine– be well thought out, well documented, and robust enough to accommodate both planned and unplanned circumstances.
The specification of and adherence to a stated architectural direction can minimize the types of operational support required and can be used to specify QA/QC test conditions to better ensure the quality of the delivered application.
Concise, clear documentation of business, technical and contingency processes and the procedure can make the operation of critical systems a more planned, managed activity and can impress client and business partners with the focus that the organization views its business.